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- 2 adults
From your very first booking with us, one of our 30 Guest Experience Managers is assigned to you. That’s the person who will accompany you on all your travels. A weekend getaway to the jagged mountains of Italy, a family holiday to Asia or a recommendation of a new restaurant to try, there is nothing your GEM can’t help you with, and over time, your tastes and preferences will become theirs so they can better assist you.
One of the high points of our partnership with the hotels invited to join our Collection is the exclusive benefits they are willing to offer to our members. And these benefits just get better with each reservation you make! On your first booking with us, this means the best room in the category you choose, and a room upgrade subject to availability.
Grand Luxury is a collection of 450 exceptional hotels across the globe, but how do we choose these addresses that we recommend? We do it through an in-depth analysis of every property, and demanding quality controls and evaluations by our founders themselves, Ivan and Rouslan Lartisien, with nothing but excellence in mind. The Collection is also reviewed every year and only the hotels that our members systematically rate ‘Remarkable’ are retained.
A passion for hotels and a commitment to outstanding service is at the core of everything they do and today, they have built a hugely loyal following who come to Grand Luxury Hotels for the unparalleled service and upgrades, the concierge service and personalised assistance. — FORBES
“Grand Luxury Hotels helps me find the best hotels available in the city to which I travel and to sort out any issues that may arise during my stay.” U.E. (Germany)
travelers choose Grand Luxury ?
a quiet retreat amidst one of the most bustling locales in the world: think of an aesthetic composed of smooth wood, glass, and limestone. It was Hong Kong’s first paperless hotel, and is still technology-focussed today: you won’t find a noisy lobby here, fo...
Great for convenience and relaxation. High quality setting and design features, feels like a home from home.
Upper house to me didn’t feel like Hong Kong which is what I wanted. The decor and service didn’t feel like Hong Kong it felt like a international get away where the service and staff made the stay exceptional.
Very luxurious in a discrete way. You don't have the feeling of staying in traditional hotell. Amazing rooms and environment. Very generous gifts. The little downside is the lack of a spa. With a hotell in this price and quality standard it is a bit surprising not to have a spa. The restaurant is beautiful and very friendly staff. I just missed the more traditional buffé part. I like to go and get juice, fruit and bread etc and look around on the offering at my own discretion. Ordering everything a la carte becomes a bit overly formal. But all this are just small personal details in an otherwise very pleasantly unique experience.
My husband and I have traveled extensively all over the world and have been fortunate enough to stay in many wonderful hotels. Both of us agree that the Upper House is probably our favorite hotel in the world (quite honestly, part of the reason we chose to return to Hong Kong for the Rugby Sevens in 2018 was that we really wanted an excuse to stay at the Upper House again!). Not only are the rooms and other facilities at the hotel spectacular, I simply cannot say enough about the service from every individual we encountered - from the check-in to wait staff to concierge to drivers...every person was professional, friendly, cheerful, and incredibly helpful. They personalize the service so that it feels as if you are their most important and frequent guest. Whatever the Upper House is doing for hiring and training employees, they should keep right on doing it! Perfection!
Children are welcome
Transfersubject to supplement
Non-smoking public spaces
Smoking roomsnot available
117 rooms and suites
In-room amenitiesiPod dock, flatscreen TV, in-room safe, minibar, coffee / tea making facilities, complimentary newspaper daily, Bamford Cleaning & Skincare bathroom products
Air conditioned hotel
Dogs not allowed
Car park / valet service800 HKD per day
Café Gray DeluxeGastronomic restaurant: Modern European cuisine, Bar, Breakfast, Afternoon tea, Light meals
Continental breakfast350 HKD
American breakfast350 HKD