- 2 adults
A single point of contact, no matter your destination
A single point of contact, no matter your destination
From your very first booking with us, one of our 30 Guest Experience Managers is assigned to you. That’s the person who will accompany you on all your travels. A weekend getaway to the jagged mountains of Italy, a family holiday to Asia or a recommendation of a new restaurant to try, there is nothing your GEM can’t help you with, and over time, your tastes and preferences will become theirs so they can better assist you.
Benefits that just get better with each reservation
Benefits that just get better with each reservation
One of the high points of our partnership with the hotels invited to join our Collection is the exclusive benefits they are willing to offer to our members. And these benefits just get better with each reservation you make! On your first booking with us, this means the best room in the category you choose, and a room upgrade subject to availability.
A label of exception in hospitality
A label of exception in hospitality
Grand Luxury is a collection of 450 exceptional hotels across the globe, but how do we choose these addresses that we recommend? We do it through an in-depth analysis of every property, and demanding quality controls and evaluations by our founders themselves, Ivan and Rouslan Lartisien, with nothing but excellence in mind. The Collection is also reviewed every year and only the hotels that our members systematically rate ‘Remarkable’ are retained.
They consider us the benchmark of excellence in hospitality
They consider us the benchmark of excellence in hospitality
A passion for hotels and a commitment to outstanding service is at the core of everything they do and today, they have built a hugely loyal following who come to Grand Luxury Hotels for the unparalleled service and upgrades, the concierge service and personalised assistance. — FORBES
“Grand Luxury Hotels helps me find the best hotels available in the city to which I travel and to sort out any issues that may arise during my stay.” U.E. (Germany)
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Why100.000
travelers choose Grand Luxury ?
Designed by architect Andre Fu, The Upper House is the travel maven’s go-to hotel in Hong Kong:
a quiet retreat amidst one of the most bustling locales in the world: think of an aesthetic composed of smooth wood, glass, and limestone. It was Hong Kong’s first paperless hotel, and is still technology-focussed today: you won’t find a noisy lobby here, fo...
Our travelers give their opinion
- A Grand Luxury client since July 2018, privilege
Great for convenience and relaxation. High quality setting and design features, feels like a home from home.
- A Grand Luxury client since December 2019, privilege
Upper house to me didn’t feel like Hong Kong which is what I wanted. The decor and service didn’t feel like Hong Kong it felt like a international get away where the service and staff made the stay exceptional.
- A Grand Luxury client since April 2016, connoisseur
Very luxurious in a discrete way. You don't have the feeling of staying in traditional hotell. Amazing rooms and environment. Very generous gifts. The little downside is the lack of a spa. With a hotell in this price and quality standard it is a bit surprising not to have a spa. The restaurant is beautiful and very friendly staff. I just missed the more traditional buffé part. I like to go and get juice, fruit and bread etc and look around on the offering at my own discretion. Ordering everything a la carte becomes a bit overly formal. But all this are just small personal details in an otherwise very pleasantly unique experience.
- A Grand Luxury client since January 2018, privilege
My husband and I have traveled extensively all over the world and have been fortunate enough to stay in many wonderful hotels. Both of us agree that the Upper House is probably our favorite hotel in the world (quite honestly, part of the reason we chose to return to Hong Kong for the Rugby Sevens in 2018 was that we really wanted an excuse to stay at the Upper House again!). Not only are the rooms and other facilities at the hotel spectacular, I simply cannot say enough about the service from every individual we encountered - from the check-in to wait staff to concierge to drivers...every person was professional, friendly, cheerful, and incredibly helpful. They personalize the service so that it feels as if you are their most important and frequent guest. Whatever the Upper House is doing for hiring and training employees, they should keep right on doing it! Perfection!
Hotel information
Address
Internet
Public areasfree
In roomfree
Children policy
Children are welcome
Check-in / Check-out
Check-in2 pm
Check-outnoon
Transportation and transfers
Transfersubject to supplement
Smoking policy
Non-smoking public spaces
Smoking roomsnot available
Rooms
117 rooms and suites
In-room amenitiesiPod dock, flatscreen TV, in-room safe, minibar, coffee / tea making facilities, complimentary newspaper daily, Bamford Cleaning & Skincare bathroom products
Always included in this hotel
Complimentary Internet
Available services
Air conditioned hotel
Laundry service
Concierge service
Pets
Dogs not allowed
Parking
Car park / valet service800 HKD per day
Restaurants and bar options
Café Gray DeluxeGastronomic restaurant: Modern European cuisine, Bar, Breakfast, Afternoon tea, Light meals
Breakfast
Continental breakfast350 HKD
American breakfast350 HKD
Leisure
Fitness center
