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- 2 adults
From your very first booking with us, one of our 30 Guest Experience Managers is assigned to you. That’s the person who will accompany you on all your travels. A weekend getaway to the jagged mountains of Italy, a family holiday to Asia or a recommendation of a new restaurant to try, there is nothing your GEM can’t help you with, and over time, your tastes and preferences will become theirs so they can better assist you.
One of the high points of our partnership with the hotels invited to join our Collection is the exclusive benefits they are willing to offer to our members. And these benefits just get better with each reservation you make! On your first booking with us, this means the best room in the category you choose, and a room upgrade subject to availability.
Grand Luxury is a collection of 450 exceptional hotels across the globe, but how do we choose these addresses that we recommend? We do it through an in-depth analysis of every property, and demanding quality controls and evaluations by our founders themselves, Ivan and Rouslan Lartisien, with nothing but excellence in mind. The Collection is also reviewed every year and only the hotels that our members systematically rate ‘Remarkable’ are retained.
A passion for hotels and a commitment to outstanding service is at the core of everything they do and today, they have built a hugely loyal following who come to Grand Luxury Hotels for the unparalleled service and upgrades, the concierge service and personalised assistance. — FORBES
“Grand Luxury Hotels helps me find the best hotels available in the city to which I travel and to sort out any issues that may arise during my stay.” U.E. (Germany)
travelers choose Grand Luxury ?
It has two Michelin-starred restaurants and a spa where treatments include some that celebrities like Margot Robbie and Mary Greenwell swear by. The hotel also has an infinity pool suspended high above the city with sublime views of Victoria Harbour. But...
The Hotel certainly lives up to its status as luxury hotel and our stay was great, restful with good food and service as well.
Loved it. Would be hard to stay anywhere else. Club floor service was superb and staff was better than superb. We look forward to returning for another stay. The concierge staff saw to our every need. This was my first visit to Hong Kong and the excellent concierge staff provided advice for shopping and sightseeing and meal recommendations. We loved it and we loved the staff. Mostly, we loved how attentive the concierge staff was and how well we were treated as guests.
The staffs at the Lounge are very friendly and efficient as a concierge and for serving foods at the Lounge. I am sure the RitzCarlton, HongKong is one of top candidates for my next holiday destination.
Beautiful hotel. Very disappointed by Ozone Bar. Decor cold and ugly. Music noisy. Outside too cold but ugly anyway. We beat a hasty retreat. Seemed to be frequented by locals. Getting into the restaurants unsatisfactory as Tosca fully booked. No info or suggestions sent beforehand. Atmosphere in main restaurant zero for dinner / cocktails. Waitress very helpful and friendly. The limousine pick up was exemplary. Greeted at arrivals. Taken to car. Stress free. Greeted by name on reaching hotel. Same for return. Driver very informative. Room check in lovely.