The Milestone Hotel and Residences

  • A single point of contact, no matter your destination

    A single point of contact, no matter your destination

    From your very first booking with us, one of our 30 Guest Experience Managers is assigned to you. That's the person who will accompany you on all your travels. A weekend getaway to the jagged mountains of Italy, a family holiday to Asia or a recommendation of a new restaurant to try, there is nothing your GEM can't help you with, and over time, your tastes and preferences will become theirs so they can better assist you.

  • Benefits that just get better with each reservation

    Benefits that just get better with each reservation

    One of the high points of our partnership with the hotels invited to join our Collection is the exclusive benefits they are willing to offer to our members. And these benefits just get better with each reservation you make! On your first booking with us, this means the best room in the category you choose, and a room upgrade subject to availability.

  • A label of exception in hospitality

    A label of exception in hospitality

    Grand Luxury is a collection of 450 exceptional hotels across the globe, but how do we choose these addresses that we recommend? We do it through an in-depth analysis of every property, and demanding quality controls and evaluations by our founders themselves, Ivan and Rouslan Lartisien, with nothing but excellence in mind. The Collection is also reviewed every year and only the hotels that our members systematically rate ‘Remarkable' are retained.

  • They consider us the benchmark of excellence in hospitality

    They consider us the benchmark of excellence in hospitality

    A passion for hotels and a commitment to outstanding service is at the core of everything they do and today, they have built a hugely loyal following who come to Grand Luxury Hotels for the unparalleled service and upgrades, the concierge service and personalised assistance. — FORBES

    “Grand Luxury Hotels helps me find the best hotels available in the city to which I travel and to sort out any issues that may arise during my stay.” U.E. (Germany)

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travelers choose Grand Luxury ?

Sitting opposite the Kensington Palace and its gardens, The Milestone Hotel is an oasis of old world charm and exquisite art in the heart of London...

Housed in a 19th-century architectural treasure right next to Kensington's museums and the Royal Albert Hall, The Milestone Hotel is filled to the brim with old world British charm and antiques, giving it the feel of an English country manor despite being in...

Our selection of rooms and suites

Rooms and suites

Our travelers give their opinion

  • Marie-Noelle A.

     - Belgium


    A Grand Luxury client since September 2018, privilege

    Ce fût un très beau séjour dans un magnifique hôtel avec un personnel très attentionné, on s'y sent tout de suite bien et tout y est fait pour le bien être du client. Peu importe notre niveau social, on s'y sent bien.

Hotel information



Public areasfree

In roomfree

Children policy

Children are welcome

Check-in / Check-out

Check-in2 pm


Transportation and transfers

Transfersubject to supplement

Smoking policy

Non-smoking public spaces

Smoking roomsnot available


56 rooms and suites

In-room amenitiesflatscreen TV, in-room safe, minibar, coffee / tea making facilities, complimentary newspaper daily, Penhaligon's bathroom products

Always included in this hotel

Welcome drink, upon arrival

Complimentary Internet

Welcome gift

Homemade Biscuits or Fresh Fruit Plate on arrival.

Twice Daily Housekeeping Service

24-hour Butler Service

24-hour Room Service

24-hour Concierge Service

Bottled Mineral Water refreshed daily

Canapes provided each evening for guests staying in suites

Available services

Air conditioned hotel

Laundry service

Concierge service

Business center


Dogs allowed


Car park / valet service45 £ per day

Restaurants and bar options

Cheneston's RestaurantRestaurant: local specialties cuisine, Breakfast, Afternoon tea

Stables BarBar, Light meals

The ConservatoryBar, Afternoon tea, Light meals

Park LoungeAfternoon tea, Light meals


Continental breakfast22 £

American breakfast32 £

No extra charge for in-room breakfast

Spa (Milestone Health Club)




Indoor pool

Fitness center

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