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- 2 adults
From your very first booking with us, one of our 30 Guest Experience Managers is assigned to you. That’s the person who will accompany you on all your travels. A weekend getaway to the jagged mountains of Italy, a family holiday to Asia or a recommendation of a new restaurant to try, there is nothing your GEM can’t help you with, and over time, your tastes and preferences will become theirs so they can better assist you.
One of the high points of our partnership with the hotels invited to join our Collection is the exclusive benefits they are willing to offer to our members. And these benefits just get better with each reservation you make! On your first booking with us, this means the best room in the category you choose, and a room upgrade subject to availability.
Grand Luxury is a collection of 450 exceptional hotels across the globe, but how do we choose these addresses that we recommend? We do it through an in-depth analysis of every property, and demanding quality controls and evaluations by our founders themselves, Ivan and Rouslan Lartisien, with nothing but excellence in mind. The Collection is also reviewed every year and only the hotels that our members systematically rate ‘Remarkable’ are retained.
A passion for hotels and a commitment to outstanding service is at the core of everything they do and today, they have built a hugely loyal following who come to Grand Luxury Hotels for the unparalleled service and upgrades, the concierge service and personalised assistance. — FORBES
“Grand Luxury Hotels helps me find the best hotels available in the city to which I travel and to sort out any issues that may arise during my stay.” U.E. (Germany)
travelers choose Grand Luxury ?
It is a place you would not believe exists if it weren’t for its rooms and villas you can check yourself into for a night… But it is real, all of it, from the location of the hotel deep within a 10-million-year-old rainforest to its architectural details fi...
We were after a five star service and got a World Class one. We felt welcomed from the minute we arrived and were particularly reassured by the way the staff managed the COVID-19 SOP's. The quality of the food and beverage selection was very high. The only restaurant we didn't go to was The Pavilion and that was because we ran out of nights. Fabulous dining experience in all venues. We wanted the chance to relax and unwind in the serenity of the environment and the Spa and Nature Centre exceeded our expectation. The suite we were upgraded into was superb and we felt like we were in the rain forest on our own, albeit in luxury.
The staff and the service they provide make or break a hotel. The Datai have the best staff I have ever come across anywhere in the world. Everyone has a smile and hello. Everyone has the confidence to carry on a conversation. They are all truly delighted to serve and take ownership of the hotel and their duties. Each person we spoke to was truly happy to be working at The Datai and that has to be credited to good management. We love The Datai for how they make us feel - at home.
Truly a wonderful hotel, set in a beautiful rainforest staffed by courteous, attentive staff at all times. We will be back.