Luxury of a bygone era

In the historic centre of Florence, an 18th century residence hosts the exclusive, refined Relais Santa Croce hotel. Surrounded by its sumptuous furnishings and frescoed ceilings, you will be assisted by highly professional staff and delighted by the evocative nature of this truly extraordinary location.

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  • Best available rates
  • Your dedicated GEM, a personal assistant to accompany you before and throughout your stay
  • Your Grand Luxury App, a concierge service inside your pocket

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What makes the hotel special

  • Sumptuous furnishings and frescoed ceilings
  • Three-star Michelin restaurant within the same building
  • Great atmosphere due to the perfect balance between the luxury of a bygone era and modern comforts in the historic centre of Florence

Rooms and Suites

Deluxe room

Grand deluxe room

Junior suite

Terrace junior suite

Family room

Classic suite

Presidential suite de pepi

Da verrazzano royal suite

Hotel Information

Practical information

  • Address

    Via Ghibellina 87 , Florence , Italy

  • Internet

    Public areas : free

    In room : free

  • Children policy

    Children are welcome

  • Check-in / Check-out

    Check-in : 2 pm

    Check-out : noon

  • Transportation and transfers

    Transfer : subject to supplement

  • Smoking policy

    Non-smoking public spaces

    Smoking rooms : not available

  • Pets

    Small dogs allowed

  • Parking

    Car park / valet service : €45 per day

Restaurants

  • Restaurants and bar options

    Guelfi e Ghibellini (Restaurant: italian cuisine)

    Bar (Bar)

  • Half board

    Half board : €65 per person per day

    Full board : €130 per person per day

  • Breakfast

    Buffet breakfast: €28

Services and amenities

  • Rooms

    24 rooms and suites

    In-room amenities: iPod dock, flatscreen TV, in-room safe, minibar, coffee / tea making facilities, complimentary newspaper daily, Ortigia bathroom products

  • Always included in this hotel

    Complimentary Internet

    Chef's surprise

  • Available services

    Air conditioned hotel

    Laundry service

    Concierge service

  • Hobbies

    Golf nearby

Feedback (5)

  • R.F.
    United Kingdom
    9.93/10

    Excellent hotel in the historic center of Florence. Beautiful buidling - common areas and the room. Very friendly and helpful staff which provide first class service. I will stay in the hotel again - with great pleasure.

  • Z.M.
    Switzerland
    9.04/10

    Stunning hotel, a genuine Florentine palace with charm and an an excellent location at the heart of Florence. It was great.

  • O.C.
    Switzerland
    9.90/10

    Excellent hotel in the heart of Florence. Would choose it again!

  • J.S.
    United Kingdom
    9.68/10

    All staff were very helpful and their suggestions helped me have a comfortable stay. Their services are top class without any haughty attitude.

  • J.M.T.
    France
    9.17/10

    A very central location in Florence. As soon as you walk through the doors of the Palazzo, there’s an unmistakable sense of exclusivity. It’s a magical place.

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1-855-407-6644

1-855-407-6644

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