• A single point of contact, no matter your destination

    A single point of contact, no matter your destination

    From your very first booking with us, one of our 30 Guest Experience Managers is assigned to you. That’s the person who will accompany you on all your travels. A weekend getaway to the jagged mountains of Italy, a family holiday to Asia or a recommendation of a new restaurant to try, there is nothing your GEM can’t help you with, and over time, your tastes and preferences will become theirs so they can better assist you.

  • Benefits that just get better with each reservation

    Benefits that just get better with each reservation

    One of the high points of our partnership with the hotels invited to join our Collection is the exclusive benefits they are willing to offer to our members. And these benefits just get better with each reservation you make! On your first booking with us, this means the best room in the category you choose, and a room upgrade subject to availability.

  • A label of exception in hospitality

    A label of exception in hospitality

    Grand Luxury is a collection of 450 exceptional hotels across the globe, but how do we choose these addresses that we recommend? We do it through an in-depth analysis of every property, and demanding quality controls and evaluations by our founders themselves, Ivan and Rouslan Lartisien, with nothing but excellence in mind. The Collection is also reviewed every year and only the hotels that our members systematically rate ‘Remarkable’ are retained.

  • They consider us the benchmark of excellence in hospitality

    They consider us the benchmark of excellence in hospitality

    A passion for hotels and a commitment to outstanding service is at the core of everything they do and today, they have built a hugely loyal following who come to Grand Luxury Hotels for the unparalleled service and upgrades, the concierge service and personalised assistance. — FORBES

    “Grand Luxury Hotels helps me find the best hotels available in the city to which I travel and to sort out any issues that may arise during my stay.” U.E. (Germany)

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travelers choose Grand Luxury ?

A tailored experience

This all-suite property is a pure delight for discerning travelers. Iconic and intimate, the hotel is built around the guest and tailored to their lifestyle. At the heart of Firenze, along the Arno, the Portrait is a modern take on classic Florentine traditi...

    Our selection of rooms and suites

    Rooms and suites

    Our travelers give their opinion

    • Amit A.

       - United States of America


      A Grand Luxury client since October 2014, connoisseur

      Great location beautiful rooms. There is some noise from the street outside that can go late at night - but in a more busy area of town.

    • Tania A.

       - United Kingdom


      A Grand Luxury client since April 2018, privilege

      It was great. Great location. Very helpful staff who advised well on restaurants and bars. Always courteous and pleasant. Kitchen in the room was well stocked. Only complaint was the Bathroom lighting was poor and beds not that comfortable. On the whole though a very satisfying stay.

    Hotel information



    Public areasfree

    In roomfree

    Children policy

    Children are welcome

    Check-in / Check-out

    Check-in2 pm


    Transportation and transfers

    Transfersubject to supplement

    Smoking policy

    Non-smoking public spaces

    Smoking roomsnot available


    37 rooms and suites

    In-room amenitiesiPod dock, flatscreen TV, in-room safe, minibar, coffee / tea making facilities, complimentary newspaper daily, Salvatore Ferragamo bathroom products

    Always included in this hotel

    Complimentary Internet

    Complimentary Wi-Fi internet access.

    Available services

    Air conditioned hotel

    Laundry service

    Concierge service


    Dogs allowed


    Car park / valet service38 € per day

    Restaurants and bar options

    Caffè dell'OroRestaurant: italian cuisine, Breakfast, Light meals


    Continental breakfastincluded

    Buffet breakfastincluded

    A handpicked collection of the world's best hotels

    All guaranteed to be exceptional