Four Seasons Hotel Hangzhou at West Lake

Hangzhou, China

Chinese tradition

Nestled amidst an exquisite garden along the shores of a lake deemed heaven on earth by explorers of old, Four Seasons Hotel Hangzhou at West Lake occupies a serene, intimate world of its own.

Join "Le Club"

As from your first booking
  • Best available rates
  • Your dedicated GEM, a personal assistant to accompany you before and throughout your stay
  • Your Grand Luxury App, a concierge service inside your pocket

To discover your benefits :



What makes the hotel special

  • Starting at 63 m² (678 square feet), the guest rooms are the most spacious in Hangzhou.
  • The amazing infinite outdoor pool for all in house guests.
  • The boating experience during check in/out.

Rooms and Suites

Garden View Room

Premier Garden View Room

Garden Terrace Room

Panorama Garden Terrace Room

Lotus Suite

Lagoon Villa

West Lake Villa

Royal West Lake Villa

Three-bedroom Governor Villa

Three-bedroom Ambassador Villa

Three-bedroom Presidential Villa

Hotel Information

Practical information

  • Address

    5 Lingyin Road , Hangzhou , Zhejiang

  • Internet

    Public areas : free

    In room : free

  • Children policy

    Children are welcome

    Kids Club : free

  • Check-in / Check-out

    Check-in : 3 pm

    Check-out : noon

  • Transportation and transfers

    Transfer : subject to supplement

  • Smoking policy

    Non-smoking public spaces

    Smoking rooms : available

  • Pets

    Dogs not allowed

  • Parking

    Car park / valet service : free of charge


  • Restaurants and bar options

    Jin Sha (Restaurant: asian cuisine)

    WL Bistro (Restaurant: asian cuisine, Breakfast)

    Lobby Louge (Restaurant: international cuisine, Afternoon tea)

  • Breakfast

    Buffet breakfast: CNY275

Services and amenities

  • Rooms

    81 rooms and suites

    In-room amenities: iPod dock, flatscreen TV, in-room safe, minibar, coffee / tea making facilities, complimentary newspaper daily, Toto/hans grohe/Duravit bathroom products

  • Always included in this hotel

    Complimentary Internet

    Complimentary Mineral Water in the room upon arrival

    Access to Gym

  • Available services

    Air conditioned hotel

    Laundry service

    Concierge service

    Business center

  • Spa (The SPA)




  • Hobbies

    Outdoor pool

    Indoor pool

    Fitness center

Feedback (1)

  • S.K.C.W.
    Hong Kong

    Every staff provides their maximum service & knowledge, this is my favorite hotel in Hangzhou


Ski Resorts…

Ski Resorts…

Where to go for a snow-filled adventure this time of year



Where to get your passport stamped in 2019

Memory Lane...

Memory Lane...

Pages from Winston Churchill's travel diary

A handpicked collection of the world’s best hotels

All guaranteed to be exceptional.
Discover our collection

Discover the pleasure of bespoke service

Enjoy the advantages of our "Le Club" membership, and the support of a dedicated Guest Experience Manager for a perfect, tailor-made travel experience.

Call us at



A perfect travel experience

The best hotels, the best service, the best benefits... nothing else.

"We share our passion for luxury hotels."

Ivan and Rouslan Lartisien

Co-founders of Grand Luxury Hotels

Discover the brand