About Grand Luxury Hotels

Company overview

A world of perfection

At the end of 2007, two brothers, Ivan and Rouslan, holding positions of responsibility in marketing and international finance, decided to create together Grand Luxury Hotels to satisfy their shared passion for exceptional luxury hotels. Building on their thorough knowledge of the best luxury hotels in the world, on a good understanding of the evolution of trends in the sector and a precise anticipation of upscale customers' needs and expectations, they had a clear perception of what their concept would be: a unique restricted collection of the world's most outstanding luxury hotels, a revisited paradigm of grand luxury subtly combining the highest service quality with the most advanced modern tools, an uncompromising commitment to offer their most loyal clients unparalleled service and benefits in terms of booking, concierge service and assistance.

After several years, the concept has proved pertinent. Grand Luxury Hotels has gained recognition from the largest luxury hotel groups in the world and become one of their privileged partners ; the clients' satisfaction rate is remarkable and the number of repeaters is constantly growing. Grand Luxury Hotels ranks already among the European leading agents of the upmarket hotel industry segment with an accelerating rate of growth and an innovation level uncommon in the sector.


A word from our founders

Providing ultimate satisfaction to the most demanding clients

We are delighted to welcome you to our Grand Luxury collection of exceptional hotels. Our purpose is to propose, to discerning hotel lovers, the most beautiful hotels in the world, all dedicated to providing ultimate satisfaction to the most demanding clients.

These prestigious properties of rare elegance, sophistication and luxury where comfort, decoration, service, attention to the minutest details reach new heights of excellence will guarantee you an unforgettable and unparalleled experience.

We believe that collections selected with such a high degree of care deserve an equally high quality of the reservation and concierge services to make our guest experience as perfect as it should be.

Rouslan Lartisien & Ivan Lartisien
Co-founders, Grand Luxury Hotels


Client reviews

  • 10.00 out of 10

    You delivered on what was promised. Perfect!

    J.A. — Client from France

  • 10.00 out of 10

    The service is very personalised and perfect in every way.

    D.B. — Client from Switzerland

  • 10.00 out of 10

    We loved and enjoyed every minute of it. You can count us as loyal customers from now on.

    M.T. — Client from Lebanon

  • 8.71 out of 10

    I have used GLH a few times now and find the experience is very positive - good service and the hotels we have stayed at are of very good quality.

    P.I. — Client from United Arab Emirates

  • 8.75 out of 10

    It has been my preferred hotel reservation website when I need to book a luxury hotel for my trips.

    M.T. — Client from Singapore

  • 9.50 out of 10

    Other than the fact that your service grants us incredible benefits, it’s quite reassuring to know that you have already tested the hotels, and we trust your opinions. So we’re not afraid of any bad surprises because we think the world of your service.

    B.V.D.W.A. — Client from France

  • 9.38 out of 10

    i am very satisfied with all my bookings through GLH and i will keep doing so.

    W.A. — Client from Kuwait

  • 8.00 out of 10

    I love it. I travel frequently and it's nice to have someone doing the organization and then I get rewarded for it!

    V.D.M. — Client from Switzerland

  • 10.00 out of 10

    EXCELLENT CUSTOMER SERVICE. Eliza was in close contact with the hotel and responded almost immediately to any requests, questions or concerns.

    M.S. — Client from United States

  • 10.00 out of 10

    I had a great experiences and will only book in the future with Grand Luxury Hotels. Exquisite collection of hotels with excellent service. I can highly recommend Grand Luxury Hotels. I always have friends traveling with me and they feel the same way about your excellent service.

    T.T.B. — Client from United States

  • 10.00 out of 10

    It’s my second reservation through Grand Luxury Hotels and I am very satisfied with the follow up done by your reservations team.

    D.B. — Client from Switzerland

  • 9.71 out of 10

    You made our travel planning much easier by proposing a great selection of hotels to choose from. You’ve won our confidence. We won’t hesitate to use your website again

    S.L. — Client from France

  • 10.00 out of 10

    Great experience, love the upgrades and extras.

    K.G. — Client from Australia

  • 9.71 out of 10

    I think the value for money is superb and will definitely book again through this service taking better and fuller advantage of the concierge service in future.

    M.N. — Client from United Kingdom

  • 8.71 out of 10

    All the details have been taken care of. There was constant communication and assurance that things are in order - I like it! It looks like the staff worked as a team to deliver the Experience. I am impressed that I could get prompt response even on weekends from Sharma and Cynthia in the absence of Vanesha.

    L.C.L. — Client from Singapore

  • 10.00 out of 10

    Wonderful experience. I felt that I was receiving the best value and appreciated as a customer.

    J.T. — Client from Australia

  • 8.86 out of 10

    The Service seems to be very good and I never had such a Support before. Our L GEM was very helpful and tried her best. I was surprised, that she was nealy 24 hrs. available if I had questions.

    C.F. — Client from Germany

  • 9.75 out of 10

    All our requests were taken care of and we were granted all the benefits listed.

    J.L.P. — Client from France

  • 10.00 out of 10

    The upgrades & prior notification of our upgrades made our stays at these two outstanding properties (Ashford & Merrion) even more memorable!

    M.S. — Client from United States

  • 10.00 out of 10

    A perfect experience. Grand Luxury Hotels staff were prompt to react, courteous, and offered precise information.

    J.M.T. — Client from France

  • 9.50 out of 10

    Great. I especially love the upgrade part of it. If the hotel I would like to sleep in is part of the Grand Luxury Collection, I will always book through grandluxuryhotels.com.

    H.S. — Client from Netherlands

  • 10.00 out of 10

    A very good experience with a great choice of hotels and flawless quality. A very rare thing these days.

    F.M. — Client from France

  • 10.00 out of 10

    Great! everything is perfect! I enjoyed it and took advantage of it... It helps a lot during the booking process thus I find it very useful.. I benefited from a few benefits during my stay which improved it greatly.

    N.C. — Client from Russia

  • 10.00 out of 10

    Excellent. They went above and beyond what I expected and made our short break one to remember!

    F.C. — Client from United Kingdom

  • 9.00 out of 10

    A great experience when traveling to luxury city hotels - being a preferred partner to the hotel assists in making the stay more comfortable and the hotel experience better. Just for comparison, we’ve tried booking directly through the hotels before and the result has been unsatisfactory . So my preference for the future would be to book through yourselves.

    J.M. — Client from South Africa

  • 9.43 out of 10

    Thank you to my LGem Sharma, who was very helpful in helping me book our room and setting up excursions.

    S.T. — Client from United States

  • 9.00 out of 10

    The benefits were really great. I'm looking forward to book through GLH again.

    C.N. — Client from Germany

  • 9.33 out of 10

    I am glad to be a Grand Luxury Hotels member and I hope that it continues this way as I travel a lot.

    J.J. — Client from Belgium

  • 10.00 out of 10

    I love Grand Luxury Hotels as you can benefit from good rates and extraordinary room upgrades. I will only book with you as from now on.

    M.G. — Client from France

  • 10.00 out of 10

    My experience has been great on both occasions that I have used Grand Luxury Hotels. We always check here when booking overseas hotels.

    G.M. — Client from Australia

  • 9.00 out of 10

    Vanesha is great! That's why I book my stays with Grand Luxury Hotels.

    B.H. — Client from Germany

  • 10.00 out of 10

    Excellent. Grand Luxury Hotels is very organised and professional. I was very impressed with the level of attention and will definitely book through GLH again. Thank you.

    J.S. — Client from New Zealand

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