About Grand Luxury Hotels

Company overview

A world of perfection

At the end of 2007, two brothers, Ivan and Rouslan, holding positions of responsibility in marketing and international finance, decided to create together Grand Luxury Hotels to satisfy their shared passion for exceptional luxury hotels. Building on their thorough knowledge of the best luxury hotels in the world, on a good understanding of the evolution of trends in the sector and a precise anticipation of upscale customers' needs and expectations, they had a clear perception of what their concept would be: a unique restricted collection of the world's most outstanding luxury hotels, a revisited paradigm of grand luxury subtly combining the highest service quality with the most advanced modern tools, an uncompromising commitment to offer their most loyal clients unparalleled service and benefits in terms of booking, concierge service and assistance.

After several years, the concept has proved pertinent. Grand Luxury Hotels has gained recognition from the largest luxury hotel groups in the world and become one of their privileged partners ; the clients' satisfaction rate is remarkable and the number of repeaters is constantly growing. Grand Luxury Hotels ranks already among the European leading agents of the upmarket hotel industry segment with an accelerating rate of growth and an innovation level uncommon in the sector.


A word from our founders

Providing ultimate satisfaction to the most demanding clients

We are delighted to welcome you to our Grand Luxury collection of exceptional hotels. Our purpose is to propose, to discerning hotel lovers, the most beautiful hotels in the world, all dedicated to providing ultimate satisfaction to the most demanding clients.

These prestigious properties of rare elegance, sophistication and luxury where comfort, decoration, service, attention to the minutest details reach new heights of excellence will guarantee you an unforgettable and unparalleled experience.

We believe that collections selected with such a high degree of care deserve an equally high quality of the reservation and concierge services to make our guest experience as perfect as it should be.

Rouslan Lartisien & Ivan Lartisien
Co-founders, Grand Luxury Hotels


Client reviews

  • 10.00 out of 10

    Excellent, fast and efficient, approachable. Will recommend and use again.

    H.P. — Client from United Kingdom

  • 10.00 out of 10

    Always a great experience. Very nice and helpful staff that always acts extremely professional and service-oriented.

    M.T.B. — Client from Switzerland

  • 10.00 out of 10

    There are no words to describe our stay. We loved it there! I asked my husband what the highlight of the trip was - he said The Hotel St James!!!!!

    V.R. — Client from United States

  • 10.00 out of 10

    Great experience, I have used many different websites to make hotel reservations online and never got such a perfect experience, from The hotel selection you offer to the personal attention to detail from Zubair I will definitely be booking with you again!

    L.C.D.L.M. — Client from Luxembourg

  • 10.00 out of 10

    Great personalized service. The best in the industry.

    D.M.D.C. — Client from Denmark

  • 9.00 out of 10

    We are very happy with the arrangements which are beyond our expectations. We will definitely use Grand Luxury Hotels again

    C.B. — Client from United Kingdom

  • 9.75 out of 10

    Great - will always book through your website for our stays, both business and pleasure. Thank you all.

    A.C. — Client from Australia

  • 10.00 out of 10

    Definitely getting better service at hotels when booking through Grand Luxury Hotels rather than directly with the hotel itself.

    A.K.M. — Client from Cyprus

  • 9.00 out of 10

    As perfect as before. Had the advantage of a wonderful upgrade to make the stay extra special.

    S.T. — Client from United Kingdom

  • 10.00 out of 10

    Best service in the hospitality industry.

    D.M.D.C. — Client from Denmark

  • 9.50 out of 10

    I believe it's safer to book through you. Thank your for your professionalism and competence.

    H.P. — Client from France

  • 10.00 out of 10

    Perfect. All my issues with the hotel were addressed and dealt with above and beyond my expectations.

    S.P. — Client from United States

  • 10.00 out of 10

    Cannot fault it, had a wonderful upgrade to Penthouse suite for special birthday.

    J.G. — Client from United Kingdom

  • 9.75 out of 10

    I always had a very pleasant experience, got the required assistance, information and could rely on solid knowledge and hand-on experience when looking for a hotel and booking it. The benefits as a L GEM Privilege member are very much appreciate and the cooperation with Emirates as well.

    C.F. — Client from Austria

  • 9.40 out of 10

    This was the first time for me, I had never booked through GLH before. Thanks to GLH I got 1 night free. If I had booked directly through the hotel or another agency, I would have paid much more for my stay. My area of interest is hotels. I choose hotel rooms rather than destinations. I had made up my mind to stay at Shangri-La Corner room and luckily you had it in your portfolio of hotels. I had never heard of GLH before, it’s while I was reading reviews for the Shangri-La Tokyo that I came across your name. And rest assured, that from now on, if the hotel I'm looking for is on your list, I will book it through you, and make sure that I recommend your services to all of my friends. That's how glad I am to have found you!

    M.O.G. — Client from Turkey

  • 10.00 out of 10

    We had the most magical and wonderful experience, it was such a beautiful stay, made all the more fantastic by the service provided. I am so happy with everything, thank you.

    P.R. — Client from United Kingdom

  • 9.88 out of 10

    A great selection of high quality hotels to choose from. I don’t even book through other sites ever since I came across Grand Luxury Hotels. I’ve never been disappointed by them so far.

    O.M. — Client from France

  • 10.00 out of 10

    So far we have stayed in Rome, Miami and Paris after booking hotels through GLH and they have all been of a very high standard with upgrades each time and we would visit them again.

    D.C. — Client from United Kingdom

  • 10.00 out of 10

    It was marvelous experience , and any future plan for travelling will be definitely with Grand Luxury Hotel .

    K.A. — Client from Kuwait

  • 10.00 out of 10

    The experience was perfect and helpful. The hotels in your collection do their best to please Grand Luxury Hotels clients.

    E.S. — Client from Belgium

  • 8.88 out of 10

    Easy and friendly. The hotel, Ritz-Carlton, Berlin, was one of the best we have stayed in. The hotel itself is opulent and the rooms very well-appointed but the staff make the experience so much better; courteous, friendly, in good numbers and therefore always available, knowledgeable and enthusiastic. 5* from us for the whole thing.

    J.M. — Client from United Kingdom

  • 10.00 out of 10

    Outstanding experience. Magnificent hotel, amazing staff, wonderful breakfasts and cuisine, superb service, gorgeous room ( and we received an upgrade) perfectly maintained and cleaned daily with all amenities possible. We simply loved our stay from our welcome to the moment of departure.

    S.A. — Client from South Africa

  • 10.00 out of 10

    Absolutely wonderful. The help provided by the concierge team is always friendly and superlative, and the lovely hotel benefits received through booking with Grand Luxury Hotels are the icing on the cake. I would always want to book via your website if possible! Many thanks again.

    J.E.D.W. — Client from United Kingdom

  • 9.88 out of 10

    Easy to use, efficient and with real benefits offered (we’ve often received the room upgrades). Absolutely no issues at all, only good things.

    Y.A. — Client from France

  • 10.00 out of 10

    Very efficient and helpful, plus it was wonderful to receive a "real" upgrade!

    D.S. — Client from United Kingdom

  • 9.00 out of 10

    I look for "quality" when I'm look for an hotel vacancy: GLH gives me what I'm looking for.

    S.C. — Client from Italy

  • 10.00 out of 10

    Great from beginning to end you have a member for life! My entire trip experience was greatly enhanced by my GLH. Much better than your competitors, I have never received upgrades and attention like this before.

    T.H. — Client from United States

  • 10.00 out of 10

    My experience with Grand Luxury Hotels was amazing. My stay in London and at The Wellesley was about as perfect as it could get.

    S.M. — Client from Austria

  • 9.38 out of 10

    Impressive and consistently professional now after 5 bookings.great work to you all and thanks.

    D.M. — Client from Australia

  • 9.71 out of 10

    I’ll be using your service again in the future. Thank you very much for getting me those last minute tickets to the theater. I find it impossible to be disappointed by such a high standard of service.

    J.D. — Client from Belgium

  • 8.00 out of 10

    A great online booking service which allowed me to book a very nice hotel without the need for a deposit, and they made it easy to organize the stay via the mobile application.

    F.O. — Client from France

  • 9.38 out of 10

    We are very pleased. Would not have picked Portrait Roma, other than it was on your site. A great find.

    J.B. — Client from Ireland

  • 9.25 out of 10

    I found it to be a very good booking site, every question was answered by the GEM and I loved the benefits we got when booking through Grand Luxury Hotels. It is a good surprise and I'll be booking again soon.

    I.L. — Client from Brazil

  • 10.00 out of 10

    I think it's great! beautiful hotels, great service and I love the app!

    I.M. — Client from Netherlands

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