About Grand Luxury Hotels

Company overview

A world of perfection

At the end of 2007, two brothers, Ivan and Rouslan, holding positions of responsibility in marketing and international finance, decided to create together Grand Luxury Hotels to satisfy their shared passion for exceptional luxury hotels. Building on their thorough knowledge of the best luxury hotels in the world, on a good understanding of the evolution of trends in the sector and a precise anticipation of upscale customers' needs and expectations, they had a clear perception of what their concept would be: a unique restricted collection of the world's most outstanding luxury hotels, a revisited paradigm of grand luxury subtly combining the highest service quality with the most advanced modern tools, an uncompromising commitment to offer their most loyal clients unparalleled service and benefits in terms of booking, concierge service and assistance.

After several years, the concept has proved pertinent. Grand Luxury Hotels has gained recognition from the largest luxury hotel groups in the world and become one of their privileged partners ; the clients' satisfaction rate is remarkable and the number of repeaters is constantly growing. Grand Luxury Hotels ranks already among the European leading agents of the upmarket hotel industry segment with an accelerating rate of growth and an innovation level uncommon in the sector.

A word from our founders

Providing ultimate satisfaction to the most demanding clients

We are delighted to welcome you to our Grand Luxury collection of exceptional hotels. Our purpose is to propose, to discerning hotel lovers, the most beautiful hotels in the world, all dedicated to providing ultimate satisfaction to the most demanding clients.

These prestigious properties of rare elegance, sophistication and luxury where comfort, decoration, service, attention to the minutest details reach new heights of excellence will guarantee you an unforgettable and unparalleled experience.

We believe that collections selected with such a high degree of care deserve an equally high quality of the reservation and concierge services to make our guest experience as perfect as it should be.

Rouslan Lartisien & Ivan Lartisien
Co-founders, Grand Luxury Hotels

Client reviews

  • 10.00 out of 10

    The service is very personalised and perfect in every way.

    D.B. — Client from Switzerland

  • 10.00 out of 10

    We loved and enjoyed every minute of it. You can count us as loyal customers from now on.

    M.T. — Client from Lebanon

  • 9.38 out of 10

    i am very satisfied with all my bookings through GLH and i will keep doing so.

    W.A. — Client from Kuwait

  • 10.00 out of 10

    It’s my second reservation through Grand Luxury Hotels and I am very satisfied with the follow up done by your reservations team.

    D.B. — Client from Switzerland

  • 9.71 out of 10

    You made our travel planning much easier by proposing a great selection of hotels to choose from. You’ve won our confidence. We won’t hesitate to use your website again

    S.L. — Client from France

  • 8.71 out of 10

    All the details have been taken care of. There was constant communication and assurance that things are in order - I like it! It looks like the staff worked as a team to deliver the Experience. I am impressed that I could get prompt response even on weekends from Sharma and Cynthia in the absence of Vanesha.

    L.C.L. — Client from Singapore

  • 10.00 out of 10

    Wonderful experience. I felt that I was receiving the best value and appreciated as a customer.

    J.T. — Client from Australia

  • 8.86 out of 10

    The Service seems to be very good and I never had such a Support before. Our L GEM was very helpful and tried her best. I was surprised, that she was nealy 24 hrs. available if I had questions.

    C.F. — Client from Germany

  • 9.75 out of 10

    All our requests were taken care of and we were granted all the benefits listed.

    J.L.P. — Client from France

  • 10.00 out of 10

    The upgrades & prior notification of our upgrades made our stays at these two outstanding properties (Ashford & Merrion) even more memorable!

    M.S. — Client from United States

  • 10.00 out of 10

    A perfect experience. Grand Luxury Hotels staff were prompt to react, courteous, and offered precise information.

    J.M.T. — Client from France

  • 9.50 out of 10

    Great. I especially love the upgrade part of it. If the hotel I would like to sleep in is part of the Grand Luxury Collection, I will always book through grandluxuryhotels.com.

    H.S. — Client from Netherlands

  • 10.00 out of 10

    A very good experience with a great choice of hotels and flawless quality. A very rare thing these days.

    F.M. — Client from France

  • 10.00 out of 10

    Great! everything is perfect! I enjoyed it and took advantage of it... It helps a lot during the booking process thus I find it very useful.. I benefited from a few benefits during my stay which improved it greatly.

    N.C. — Client from Russia

  • 10.00 out of 10

    Excellent. They went above and beyond what I expected and made our short break one to remember!

    F.C. — Client from United Kingdom

  • 9.00 out of 10

    A great experience when traveling to luxury city hotels - being a preferred partner to the hotel assists in making the stay more comfortable and the hotel experience better. Just for comparison, we’ve tried booking directly through the hotels before and the result has been unsatisfactory . So my preference for the future would be to book through yourselves.

    J.M. — Client from South Africa

  • 9.43 out of 10

    Thank you to my LGem Sharma, who was very helpful in helping me book our room and setting up excursions.

    S.T. — Client from United States

  • 9.00 out of 10

    The benefits were really great. I'm looking forward to book through GLH again.

    C.N. — Client from Germany

  • 9.33 out of 10

    I am glad to be a Grand Luxury Hotels member and I hope that it continues this way as I travel a lot.

    J.J. — Client from Belgium

  • 10.00 out of 10

    I love Grand Luxury Hotels as you can benefit from good rates and extraordinary room upgrades. I will only book with you as from now on.

    M.G. — Client from France

  • 10.00 out of 10

    My experience has been great on both occasions that I have used Grand Luxury Hotels. We always check here when booking overseas hotels.

    G.M. — Client from Australia

  • 9.00 out of 10

    Vanesha is great! That's why I book my stays with Grand Luxury Hotels.

    B.H. — Client from Germany

  • 10.00 out of 10

    Excellent. Grand Luxury Hotels is very organised and professional. I was very impressed with the level of attention and will definitely book through GLH again. Thank you.

    J.S. — Client from New Zealand

  • 9.50 out of 10

    I must say that I am satisfied with Grand Luxury Hotels .They upgrade our room and we had a fantastic breakfast and it was very nice.

    J.K. — Client from Netherlands

  • 9.25 out of 10

    A great experience! I'll be sure to book my next stay through your agency. Special thanks to our LGem Valerie.

    C.G. — Client from Italy

  • 9.00 out of 10

    It's my third booking through Grand Luxury Hotels, and I've been completely satisfied every time.

    L.B. — Client from France

  • 8.75 out of 10

    It's a pleasure booking through Grand Luxury Hotels

    N.Y. — Client from Pakistan

  • 10.00 out of 10

    I am promoting your site to all our friends as our many experiences with you where successful

    R.A. — Client from France

  • 10.00 out of 10

    Very good. We've already booking another hotel right now.

    H.M. — Client from France

  • 9.25 out of 10

    I love booking through Grand Luxury Hotels, because the hotel selection they offer is very good and also the benefits are great.

    D.B. — Client from United States

  • 10.00 out of 10

    Efficient and courteous service, delivered in a professional and elegant manner. Many reservation sites promise upgrades but rarely deliver, except yours. Vanesha responded quickly and positively even with difficult requests (getting us great last minute seats at the theater) Bravo.

    R.A. — Client from France

  • 9.63 out of 10

    You have a collection of the very best hotels and it is quite easy to book them through you.

    A.S. — Client from United States

  • 10.00 out of 10

    Very helpful and reassuring to have this service. I am an older person and like to deal with people, not digital voices. Vaneesha's emails were prompt, concise and helpful.

    J.B. — Client from United States

  • 10.00 out of 10

    Very good. Your service saves having to spent time and effort finding the best and most interesting hotels in any particular location.

    R.M. — Client from United States

  • 9.83 out of 10

    Excellent. Great selection of hotels, great benefits. I always try to book a hotel via GLH website.

    R.F. — Client from United Kingdom

  • 9.71 out of 10

    Great, we upgraded to a beautiful room and we given a bottle of wine on arrival ... Thanks !!!

    A.M. — Client from France

  • 9.33 out of 10

    Amazing offer, Zubair was very thorough and followed up on all my questions. Very happy with him!

    T.D. — Client from United Kingdom

  • 10.00 out of 10

    I enjoyed it greatly. It definitely made my stay more comfortable. I was really pleased by the quality of the services rendered by your website and the feedback I got from Valerie. All the team performed perfectly well. I suggest using the same website while planning my future trips.

    N.C. — Client from Russia

  • 10.00 out of 10

    It was a great pleasure to book the hotel through your website. The quality of the services provided was top-rate. Everything about our stay was perfect thankful to your team assistance. Great memories!

    N.C. — Client from Russia

  • 10.00 out of 10

    I'm always very satisfied with your selection of hotels.

    C.B. — Client from Belgium

  • 10.00 out of 10

    I love it! I deal directly with Valerie via email. When I had some issues with the Imperial Hotel in Delhi she was able to suggest an alternative. I haven't followed up with that but I appreciated that she had other ideas for me. I find that the front desks are very bureaucratic, even when they're very friendly, so my LGEM Valerie helped smooth the way for me - after a transatlantic flight the last thing I want to deal with is a front desk person telling me I don't have free wifi!

    S.P. — Client from United States

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